Privacy Policy

Welcome to Dubai Office Carpets. Your privacy is important to us, and we are committed to protecting your personal information while you explore our services related to Office Carpets Dubai and other flooring solutions. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our team, or use our carpet supply and installation services in Dubai and across the UAE.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect different types of information from users who visit our website or contact us for carpet-related services, including:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Company name
  • Property address
  • Billing or delivery details

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages visited on our website

This information helps us improve our website performance and customer experience.

How We Use Your Information

We use the information collected from users for the following purposes:

  • To respond to inquiries and quote requests
  • To provide office carpet installation services
  • To schedule site visits and consultations
  • To process orders and deliveries
  • To improve website functionality and user experience
  • To send updates regarding products, services, or promotions
  • To maintain customer support and communication

We only collect information necessary for business operations and customer service improvement.

Carpet Orders & Service Requests

When you request carpet installation, carpet tiles, carpet underlay, or commercial flooring services through our website, we may use your contact information to:

  • Confirm appointments
  • Share product details and quotations
  • Arrange delivery and installation schedules
  • Provide after-sales support

Our team keeps customer information confidential and uses it only for service-related purposes.

Cookies Policy

Our website may use cookies to improve browsing experience and website performance. Cookies help us understand user behavior, website traffic, and preferred pages.

Cookies may be used for:

  • Website analytics
  • Faster page loading
  • Remembering user preferences
  • Improving website functionality

Users can disable cookies anytime through browser settings.

Data Protection & Security

We take appropriate security measures to protect customer information from unauthorized access, misuse, disclosure, or loss. Our website uses secure technologies and standard protection practices to maintain data safety.

Although we work hard to secure information, no online platform can guarantee complete security at all times.

Third-Party Services

Our website may use third-party tools or services such as:

  • Google Analytics
  • Contact forms
  • Live chat systems
  • Advertising platforms

These third-party services may collect limited non-personal data according to their own privacy policies.

We are not responsible for external websites linked from our website.

Email & Communication

If you contact us through forms, phone, or email, we may keep communication records for customer support and service improvement purposes.

We do not sell, rent, or share customer personal information with unauthorized third parties.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Updates to This Privacy Policy

We may update or modify this Privacy Policy at any time without prior notice. Any updates will be published on this page to keep users informed about how we handle information.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, you can contact our team.

Dubaiofficecarpets.ae
Phone: +971502136026
Email: info@dubaiofficecarpets.ae

Dubai, United Arab Emirates