Terms & Conditions
Welcome to our website. These Terms & Conditions govern your use of our website and services related to Office Carpets Dubai, including carpet supply, installation, carpet tiles, carpet underlay, and commercial flooring solutions across Dubai and the UAE.
By accessing this website or using our services, you agree to follow these terms. If you do not agree, please do not use our website or services.
General Use of Website
This website is intended to provide information about our carpet products and installation services. You agree to use the website only for lawful purposes and not for any activity that may damage, disrupt, or misuse the website.
We reserve the right to update, modify, or remove any content without prior notice.
Services We Provide
We specialize in a wide range of flooring solutions, including:
- Office carpet installation
- Carpet tiles supply and fitting
- Carpet underlay installation
- Wall-to-wall carpets
- Stair carpets
- Commercial and residential carpet solutions
All services are provided based on availability, site inspection, and customer requirements.
Quotations & Pricing
- All quotations provided are based on site measurements or customer-provided details.
- Prices may vary depending on material type, design, area size, and installation complexity.
- We reserve the right to update prices without prior notice.
- Final pricing will be confirmed before order confirmation.
Orders & Confirmation
- Orders are only confirmed after mutual agreement on price, material, and timeline.
- Any changes requested after confirmation may result in additional charges.
- We may refuse or cancel any order in case of incorrect information or unavailability of materials.
Installation Terms
- Installation dates are scheduled based on availability.
- Customers must ensure the site is ready for installation work.
- Any delays caused by the client may affect the installation schedule.
- We ensure professional installation for all carpet types, including office carpets and commercial flooring.
Payment Terms
- Payment terms will be discussed and agreed before starting the project.
- Partial or full advance payment may be required depending on order size.
- Remaining balance (if any) must be cleared upon completion of work.
- Late payments may delay service completion or delivery.
Cancellation Policy
- Orders can be cancelled before installation begins.
- Once materials are cut or installation has started, cancellation is not allowed.
- Any advance payments may be non-refundable depending on project stage.
Returns & Refunds
- Customized carpet orders are non-returnable.
- Refunds are only applicable in case of service failure or agreed disputes.
- Installed carpets cannot be returned once fitting is completed.
- Any refund requests will be reviewed on a case-by-case basis.
Customer Responsibilities
Customers are responsible for:
- Providing accurate site measurements or access for inspection
- Ensuring installation area is ready and accessible
- Confirming design, color, and material before final order
- Reviewing all details before installation begins
We are not responsible for issues arising from incorrect customer information.
Warranty & Quality
We ensure high-quality carpet materials and professional installation services. However:
- Natural wear and tear over time is not covered
- Damage caused by misuse, water, or external factors is not included
- Warranty terms may vary depending on carpet type and usage
Limitation of Liability
We are not responsible for:
- Indirect or accidental damages
- Delays caused by external factors (transport, supplier issues, etc.)
- Losses due to improper usage of carpets after installation
Our liability is limited to the value of the service provided.
Intellectual Property
All content on this website, including text, images, and designs, is owned by us. You may not copy, reproduce, or distribute any material without written permission.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Users are encouraged to review this page regularly.
Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes will be handled under UAE legal jurisdiction.
Contact Information
If you have any questions about these Terms & Conditions or our carpet services, please contact us through our website contact page.
Dubaiofficecarpets.ae
Phone: +971502136026
Email: info@dubaiofficecarpets.ae
Dubai, United Arab Emirates